top of page
CONTACT
We strive to answer all email support requests as soon as possible.
We do not operate as a 24 hour help center. Our hours of operation is listed below in Colombian time (GMT-5). Please note, it can take up to 1-2 business days for a response as we do answer requests in the order they are received:
► Mon-Fri: 10:00 to 17:00
Student admissions and other educational matters
Shakuhachi study program.
If you wish to apply for admission and enrollment in our shakuhachi master course, please send a formal letter of introduction (in English or Spanish only).
To validate documentation issued by us (such as rank diploma and certificates of studies in progress), please contact us here.
(WRITE YOUR MESSAGE HERE)
Booking & Management
Recitals / Workshops / Lectures / Master Classes
(WRITE YOUR MESSAGE HERE)
Flute Store - Orders, inquiries and repair service
If you are thinking of purchasing one of our flutes and have any questions please contact us for personalized advice. If you have any inconvenience with your purchase process or current order, special request for custom-made shakuhachi, payment method or would like to request a repair, please contact us through this official channel.
(WRITE YOUR MESSAGE HERE)
Trust & Safety
Report instances of plagiarism of our designs, counterfeiting or alteration of our products here. This also includes impersonation, fake certifications, false representation of our system or its teachers, and unauthorized copying or distribution of our study material.
Please describe the situation clearly and provide any relevant links for verification. Your report will be treated anonymously and your personal information will not be published.
(WRITE YOUR REPORT HERE)
Compliment & reviews
If you would like to congratulate us or leave a review of our instruments, products or educational services, you can do so by clicking on the following link..
(WRITE IT HERE)
bottom of page